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Shipping Information

Based on best estimates, shipping times are not guaranteed. Weekends or holidays are excluded from estimated lead times. A day, defined as an official working day or business day, excludes weekends and holidays. Westernprehung will only accept orders with penalty or late delivery provisions if such clauses are communicated at the time of order placement and are accepted in writing.

Doors, Frames, And Complete Opening Packages

Lead times: Most standard or non-custom doors, due to the complexity and many custom options of our products, have a lead time of 5-20 working days, order to delivery. Lead times can vary from one order to the next, and some custom orders can take up to 6-8 weeks. An approximate ship date will be provided to you after your order has been confirmed. Shipping times are based on best estimates but are not guaranteed. Trudoor will not accept orders with a penalty or late delivery provision without being advised of such a clause when the order is placed and accepts such conditions in writing.

Shipping costs: The expenses for freight are subject to change based on the size of the order and the destination for shipping. Your quote will include the freight price. Before shipping, door and frame orders undergo palletization and/or crating. While standard shipping does not cover liftgate service or delivery appointments, these services can be provided for an extra charge upon request.

Tracking info and/or PRO numbers will be provided once your order has been shipped.

Hardware

Shipping costs: The expenses for freight are subject to change based on the size of the order and the destination for shipping. Your quote will include the freight price. Before shipping, door and frame orders undergo palletization and/or crating. While standard shipping does not cover liftgate service or delivery appointments, these services can be provided for an extra charge upon request.

Lead times: Shipping durations differ for each product. The estimated "Usually ships in XX days" as listed on product pages is only a rough estimate and not a guarantee. In the event that an item is out of stock or necessitates a substantial lead time, we will get in touch with you for further communication.

Shipping costs (48 contiguous states):
Standard orders above $200.00 qualify for free shipping
Standard orders under $200.00 pay a flat fee of $19.95
Home Delivery: Shipments to residential or non-commercial addresses will be charged a Home Delivery Fee of $5.80
Oversize Items: Items 95″ and above will include an oversize surcharge of $225.00. Items 104” and above will include a surcharge of $350.00

Hawaii and Alaska:
All orders above $1000.00 qualify for free shipping.
Orders below $1000.00 pay a flat fee of $99.99
Home Delivery: Shipments to residential or non-commercial addresses will be charged a Home Delivery Fee of $5.80
Oversize Items: Items 95″ and above will include an oversize surcharge of $395.00. Items 104” and above will include a surcharge of $550.00

Shipping methods: Most orders will ship via FedEx Ground, UPS Ground, or USPS. Large items and orders with large qualities will ship via LTL Freight. Tracking info and/or PRO numbers will be provided once your order has been shipped.

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